Before January gets away from me I wanted to give some kudos to my favorite blog post of 2009. The Award goes to Social Media Today with their blog entitled: Five reasons corporations are failing at social media.

Here is a brief summary of the Five Points with my personal insights and commentary.  For the full scoop, please click on the link above to visit the original blog.

The Top 5 Reasons Corporations are failing at Social Media……

1. They can’t talk about anything broader than their own products

It’s great that you love your products and services, but there is a limit to the narcissism that your readers can stomach.  I personally suggest limiting your “PR” to 20% or less of your social media interaction.  There are so many other things about your company and organization that are valuable and brand-building.  … Read More »

All is not well in the world of social media with Tom Williams.  I recently found out that  Twitter has suspended my @tom8williams account for no apparent reason.  For a twitter addict, this is not good.  I’ve been having the shakes, cold chills, halucinations – you name it!

OK, it’s not actually that horrific, but InnoGage is a Social Media Technology company.  How is it that the President can no longer access his main Social Media tool?  While digesting all this I was reminded of an old idiom and something we often forget in the world of social media.

You get what you pay for.

I have already contacted Twitter, twice.  I even went looking for their illusive complaint form where I am supposed to be able to tell them I was suspended in error.  I never found the form.  … Read More »